At Eden Travel Agency, we respect our valued customer’s privacy and ensure not to collect any information other than the information relevant to make a booking with us. As such, we strive to take care of our customer’s right to privacy in connection with their interaction with this website. Our scope of commitment as part of the use of your information is outlined herein.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you book our service, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Peradventure you purchase any of our products or want to use any of our services, you will need to provide your billing information alongside your contact, personal and order information. Billing information includes Your ATM details (whether debit or credit card) billing address, activation codes and other billing information that may be distinct to your own country. Billing information is processed by your bank and not us.
How we use your information
We use the information we collect in various ways, including:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Eden Travel Agency follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Note that Eden Travel Agency has no access to or control over these cookies that are used by third-party advertisers.
Third-Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Disclosures to Public Authorities
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
Opt-Out for Direct Marketing:
You may opt-out at any time from the use of your personal information for direct marketing purposes by clicking “unsubscribe”, located below every email you receive from us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Eden Travel Agency does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
How to Contact Us
Email: [email protected]
Effective as of April 5, 2021.